Training connects essential concepts with practical case studies, guided exercises and workplace application.
Build capability. Apply what you learn.
Develop the administrative, executive support, documentation, digital office and coordination skills that keep modern organisations running.
RECOMMENDED CERTIFICATEProfessional Certificate in Office Administration and Management
What you will study
- 01Professional Office Administration and Management
- 02Executive Assistance and Secretarial Administration
- 03Business Correspondence and Report Writing
- 04Records Management and Document Control
- 05Computer Applications for Office Professionals
- 06Microsoft Word, Excel, and PowerPoint
- 07Filing Systems and Office Documentation
- 08Meeting Management and Minute Taking
- 09Front Desk Management and Customer Relations
- 10Business Communication and Telephone Etiquette
- 11Office Organisation and Time Management
- 12Workplace Ethics and Professional Conduct
Practical learning approach
Training is designed to connect essential concepts with practical case studies, guided exercises and workplace application.